Public Service Authority

Bills

Meters are generally read on the 1st day of each month.  Bills are mailed around the 5th of each month with due dates scheduled for about 30 days of when bills are mailed.

Payments

Payments are accepted by mail, by placing in payment drop box, in-person or online.  All in-person payments should be made at the Patrick County PSA's Business Office in Suite 218 located in the Patrick County Administration Building at 106 Rucker Street, Stuart VA. Business hours at the PSA's Business Office are from 8:00 am to 4:30 pm, Monday through Friday, excluding county holidays. Drop Box Payments can be made by placing your payment in a sealed envelope and placing the envelope in the Payment Drop Box which is located at the main entry doors of the County Administration Building, do not place cash in the Payment Drop Box.

All mailed payments should be addressed to:
Patrick County PSA
P.O. Box 6
Stuart VA 24171

Pay your bill online via Online Bill Payment Portal. There's a 2.60% service fee (with a transaction minimum of $2.00) for all credit card payments (in-person and online). 

Additionally, if you need to contact the PSA regarding account inquiries, service issues, or maintenance needs, please call our business office at 276-693-2101. All in-person business matters can be conducted at the PSA's Business Office.

• If you are the property owner and the property is not currently connected to Public Service Authority (PSA) facilities and you wish to request connection, please use the link below to download, print, and complete the "Service Request Form". Once you have completed the form, please return it to our office and we can begin processing your request.
  Service Request Form (PDF)
• As a service to our customers who are in need of a contractor to perform a service hook-up, the following list is provided:                                                                                                              Water/Sewer Hookup Contractors                                                                                                                  The PCPSA does not endorse any private business.      
• If you have own or have recently purchased a property that is currently connected to PSA facilities but connections are not currently active and you wish to start a new account and have the connections made active, please use the link below to download, print, and complete "Schedule A". Once you have completed the form, please return it to our office and we can begin processing your request.
  Schedule A "Service Order Turn On" (PDF)
• If you will be renting a property that currently has PSA services and would like to start a new account, please use the link below to download, print, and complete both forms. Once you have completed the forms, please return them to our office and we can begin processing your request.
  Landlord Authorization Form (PDF)
  Schedule A "Service Order Turn On" (PDF)
• If you sold a property or moving out and would like to close your account, please use the link below to download, print and complete the "Service Order Turn Off" form. Once you have completed the form, please return it to our office and we can begin processing your request.         Service Order Turn Off (PDF)              

High Water Bill? 

Check to see if you have a a leaking/dripping faucet or toilet? You would be surprised to know how much water usage is added to your monthly bill by that dripping faucet or leaking toilet.  Your toilet is leaking if you hear it filling between flushes, if you cannot hear it running between flushes it could still be leaking, here is how to check it.  Place a dye tablet or 10 drops of food coloring into the tank that houses the float and filler valve, if color appears in the toilet bowl after 10 minutes your toilet is leaking.  Make the necessary repair and reduce that water bill next month.

If you suspect a water leak in your service line between the PSA meter and your house, look for obvious signs, persistent wet areas in your yard. You can call the PSA and request a technician come out and inspect the PSA meter to determine if a leak is present.  Please note, a service charge may be applied to your bill for leak investigations performed by the PSA.

If you have leak, please report them to the PSA as quickly as possible, as you may be eligible for a leak adjustment on your bill.

Don't wait until you receive your bill to find out how much that leak is actually costing you because you may be very surprised ("What's That Leak Costing Me?" [PDF]), be proactive and make the repair today.

• The PCPSA office will be closed Monday, January 19th in observance of the Martin Luther King, Jr. holiday.
• The 2024 Consumer Confidence Report (CCR) is now available for your review. This report provides important information about the source and quality of your drinking water during the past year. You can access the full report here:  2024 Consumer Confidence Report